Policy

Hours of operation:
           By Appointment “ONLY”

Monday & Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
9:00 AM to 3:00 PM
10:00 AM to 7:00 PM
1:00 PM to 9:00 PM
1:00 PM to 9:00 PM
10:00 AM to 6:00 PM
Closed
Proactive Health Therapeutic Services Location

Policies

24 Hour Cancellation & Late Policy

There is a strictly and uniformly enforced 24 hour notice cancellation policy. 24 hours (not 23 or 22) notice is required for cancellation of appointment, regardless of reason, or full payment is still required for canceled session. This time is allotted and held “just” for you. How would you feel if you showed up and I had decided to give it to someone else? Would the reason matter? My practice is busy and there is usually a wait list. With 24 hours notice, I can call the people on the list and try to help get them in. Without enough notice, I cannot help these people. Moreover, I am out the payment for the time I had allotted for you. I could have been paid, by someone who would have come in. This is why it is simply my policy to enforce it uniformly.

If a client arrives late to a session, they will receive treatment during the remaining time of their scheduled appointment time only and will have to pay for the full session.

There are absolutely NO refunds.

Payment:

Methods of Payment
Cash (in US Dollars)
Visa      Master      Discover      Amex
Payment for services is required at the time of services rendered in the form of cash or credit card.
We do not accept Insurance or liens.
We do not keep SOAP notes nor write reports.
Any attempt to be reimbursed by an insurance company for therapeutic massage services is solely the responsibility of the client.
I will “NOT” get involved.

Receipts:
A receipt for “services rendered only” will be given upon request and via email only.